| Author | Message | ||
     Joel Charbonnet (Charbosoft) |
Windows XP Pro. Trying to recover outlook.pst. When I start the program I get "Unexpected level of fragmentation in a file record, sector 6479656 (MFT)." I click OK. Then I get "Referenced FILE record (#253163) is not part of the existing MFT. OK to scan the entire drive for former MFT fragments?" I click OK. It starts a scan requiring 41 minutes. It completes without any error message. I go to Tools->Disk Tools->File Recovery by Name. Enter outlook.pst and check Intercept invalid filenames and Particulary thorough search. Program runs and then just disapears, no errors, no message, nothing! Just terminates! | ||
| Joel Charbonnet (Charbosoft) |
Forgot to add: WinHex 12.05 and XWForensics 12.05 SR-14. | ||
| Stefan Fleischmann (Admin) |
If you can send us an image of that volume, e.g. on a DVD or set of CDs, this will allow us to fix this error. Please check back with us before so that we can reimburse your costs. Thanks. | ||
| Joel Charbonnet (Charbosoft) |
Unfortunately, I don't have a DVD burner. The drive is 112 GB and would require over a 150 CDs to burn a complete image of the drive. This would take hours and I have to have this machine running with or without the outlook.pst file today. I'm not sure if this information is helpful but, The \System Volume Information\catalog.wci\00010001.ci has 3,513 Fragments and is 231 MB. I'm open to any other suggestions. | ||
| Stefan Fleischmann (Admin) |
You could first try to recover the file without "thorough" search option activated, of course. You could also try to find the FILE record manually (searching for "outlook.pst" in Unicode) and then use the Access button menu to recover it. |