|Postal mail address:||X-Ways AG
PO box 62 02 08
|Not meant for courier services, please ask if you wish to use those.|
|General and technical inquiries:||
Please check user program help or user manual first.
|Quote/price requests, orders:||
This is where to send a purchase order if you have a quote from us (i.e. X-Ways) and where you can ask if you have special requirements not covered by our web site.
Can we get a quote? Yes, gladly, at any time, usually within 1 minute, please see the links
FAQ: Do you sell to resellers? Yes, quite often. To order licenses for resale, please enter
separate billing and licensee contacts in the online order form. Sorry, we do not offer reseller discounts.
FAQ: Do you recommend buying through a reseller? Only if if you absolutely have to buy from a local source or
require special terms or extra work. Otherwise not because of higher prices for you, and this more than doubles the
risk that something goes wrong: wrong product ordered by reseller, wrong license type ordered, wrong copy protection
method selected (e.g. network dongle preference not specified), wrong delivery address specified, wrong delivery option,
delivery missing or lost, order duplication, unnecessary delay and unnecessary communication back and forth, ...
If you pay your reseller, but the reseller does not pay us, then it will become your problem because we will consider
your license invalid. And please note that whoever selects a reseller will have to pay for the reseller's margin.
FAQ: What is your return policy? All orders
are final. We do not accept returns usually
if the wrong
product variant is ordered.
OpenPGP/GnuPG public certificate
(if you wish to send us encrypted files or confidential
information, not for ordinary e-mail message)
|Fax:||+49 3212-123 2029||
+49 3212-104 8380
If you have questions about the status of
an existing order or
payment or quote
placed with / received from cleverbridge, please contact cleverbridge.
You may also send us a message using the following form: